Privacy policy

Privacy Policy

Last updated: 22 May 2026

Kayvor is responsible for this website and all related services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our store.

Information We Collect

  • Contact information — name, address, phone number, and email.
  • Financial information — payment card details, transaction data, and billing information.
  • Account information — username, password, and preferences.
  • Transaction information — products viewed, added to cart, purchased, or returned.
  • Device information — browser type, IP address, and unique identifiers.
  • Usage information — how and when you access our services.

How We Use Your Information

  • Providing and improving our services — processing orders, payments, returns, and account management.
  • Marketing and advertising — sending promotional communications and displaying personalised ads.
  • Security and fraud prevention — authentication and risk detection.
  • Customer communication — responding to enquiries and sending order updates.
  • Legal compliance — meeting regulatory obligations and responding to lawful requests.

How We Share Your Information

  • With Shopify and service providers (payment processing, shipping, analytics, hosting).
  • With marketing and advertising partners for campaign delivery and optimisation.
  • When required by law or regulatory authorities.
  • With affiliates or business partners for operational purposes.

Our Relationship with Shopify

Our store is powered by Shopify, which processes personal information to operate and improve services. See Shopify’s privacy policy here: Shopify Privacy Policy.

You can manage Shopify-related privacy requests here: privacy.shopify.com.

Your Rights

  • Access — request a copy of your personal data.
  • Deletion — request deletion of your data.
  • Correction — request updates to inaccurate information.
  • Portability — receive your data in a transferable format.
  • Marketing opt-out — unsubscribe via email link at any time.
  • Advertising opt-out — contact support or visit our opt-out page.

UK and EEA Users

You may have additional rights under local data protection laws, including the right to restrict or object to processing and to withdraw consent at any time.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect data from minors. If such data is identified, it will be deleted.

Security & Retention

We implement appropriate security measures to protect your information. Data is retained only as long as necessary for legal, operational, or dispute resolution purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact

Privacy questions or data requests:

support@trykayvor.com

We are the data controller for your personal information.